Policies, Terms, and Legal

We want billing to be fair. If a purchase was accidental, duplicated, technically unusable, or materially different from what was presented at checkout, contact us promptly and explain what happened.

How we review requests

• Include the account email, charge date, amount, and reason for the request. Do not send full payment-card numbers.
• We review usage, timing, technical evidence, duplicate transactions, and any legally required refund right.
• Approved refunds are returned to the original payment method. Financial institutions control posting time.

Examples normally not eligible

Except where law requires otherwise, refunds are generally not provided for unused time after a renewal that was properly disclosed, failure to cancel before renewal, dissatisfaction with subjective AI output after substantial use, or inability to use the Services caused by violating our Terms.

Consumer rights

Nothing in this Policy excludes or limits a refund or cancellation right that cannot lawfully be waived.

Request a review

[email protected]